Fee | Notes | |
---|---|---|
Buy Crypto (website) | No Fee | Price displayed is price you pay. |
Sell Crypto (website) | No Fee | Price displayed is the price you receive. |
OTC Desk (Buy/Sell any crypto) | POE | Minimum £10k (£50k for currencies listed on main website) |
Deposit GBP (pounds) to Solidi | FREE | There is no charge for sending in pounds/£/GBP |
Withdraw GBP (pounds) from Solidi | £0.50 | |
Deposit Crypto | No fee | |
Withdraw Crypto | variable | See table below |
Cold Storage (BTC) | Free | All customer funds are held in cold storage, free of charge. |
Crypto | Deposit | Withdraw |
---|---|---|
Bitcoin (BTC) | Free |
|
Ethereum (ETH) | Free | Immediate - 0.00300000 ETH |
Litecoin (LTC) | Free |
|
Ripple (XRP) | Free | Immediate - 0.02000000 XRP |
Service | Fee | Notes |
---|---|---|
Fixing Incorrect Reference (*) | £ 5 | Manually process a payment sent with incorrect/missing reference. |
Process payment sent with wrong beneficary account name (*) | £ 10 (£15) | Liaise with originating bank/crypto exchange to have payment processed (or returned). |
Process FIAT payment sent from third party | £ 15 | Correctly process payment sent from an account which is not in customers name - e.g. a friends account, parents account etc. |
Process FPS Chargeback | £ 100 | Liaise with banks to handle FPS chargeback. |
Amalgamate Duplicate Solidi Account (*) | £ 15 | Close and transfer balances of a duplicate account into a single Solidi account. |
Return FIAT/Crypto Payment | £ 15 (+ any crypto network fees) | Return an incorrect payment to the origin account. |
Return closed account balance | £ 0 | No charge to return to funding account |
Return closed account balance (different to funding account) |
£ 30 | Return balance of closed Solidi account to a different account (in customers name). Customer must provide proof that account is in their name. |
Refund Purchase | £ 15 + FX costs | Process a refund for incorrect purchase. |
Statement | £ 0 | Contact support to request a statement |
Statement (closed account) |
£ 15 | Contact support to request a statement |